Booking Manager - Your Customers

Simple booking wizard

How much could you earn if customers could browse your products and book at a time and place that was convenient to them? How much money could you save if customers performed their own data entry?

The Booking Management System has a powerful booking wizard that lets customers, browse, book and pay through your website. No popup windows. No redirection to generic booking sites that also promote your competitors. Your customers stay on your website to complete the transaction.

• Customisable - it takes on the look and feel of your website, maintaining your branding throughout the booking experience.
   
• Instant availability - since the booking wizard shares the same database as the main system, it can give customers an instant answer.
   
• Built in upsell - increase revenue by allowing customers to buy ancillary items such as videos and t-shirts at the time of booking.
   
• Build a community - capture marketing information, including opt-in details, for later use like email promotions and direct marketing.

Flexible payment options

Every business has different needs, allow your customers to pay using a range of payment methods.

• Merchant Facility – You can accept credit cards directly through your website and have the money deposited directly into your bank account with your merchant facility. Your website essentially becomes another EFTPOS machine.
   
• Payment service – Using a payment service, like Paypal, is an easy and cost effective way to accept online payments.
   
• Manual EFTPOS – Manually keying in credit card details into your EFTPOS machine or bank’s payment gateway is an easy method for lower volumes without incurring extra expenses.
   
• Totally Offline – Follow-up with clients directly after they order or allow your regular clients to use a store account.

Talk to us about which payment method is right for you.

Customer portal

Should you want repeat business from your customers, then a customer portal can help. Build long term rapport with your customers by giving them access to a powerful portal from which to manage their engagement with your orginisation.

The Booking Management System's customer portal has the following functions:

• View booking history
• Make new bookings - search for availability and pay for future bookings
• Maintain contact details - keep your database up to date by allowing customers to perform the work for you